Privacy Policy

1. Introduction

Welcome to PPC SharkForce. We are a specialized Amazon PPC management agency based in Islamabad, Pakistan, dedicated to helping brands maximize their visibility and sales on Amazon.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ppcsharkforce.com (the “Site”) or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily submit when you:

• Fill out contact or inquiry forms
• Request a free consultation or brand audit
• Sign up for our services or onboarding process
• Send us an email or message
• Subscribe to our newsletter or updates

This information may include your name, email address, phone number, company name, Amazon store URL, business type, and any other details you choose to share.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• Pages visited and time spent on each page
• Referring URL (how you arrived at our Site)
• Date and time of your visit

This data is collected through cookies, web beacons, and similar tracking technologies (see Section 6 for more details).

2.3 Business and Account Information

If you become a client, we may collect additional information necessary to provide our services, such as:

• Amazon Seller Central account access credentials (via authorized API connections)
• Advertising campaign data, performance metrics, and sales figures
• Product listing information and brand details
• Billing and payment information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, consultations, and service requests
• To provide, manage, and improve our Amazon PPC management services
• To conduct keyword research, campaign analysis, and reporting on your behalf
• To send you weekly performance reports and campaign updates
• To process payments and manage billing
• To send promotional communications (with your consent)
• To improve the functionality and user experience of our Site
• To comply with legal obligations
• To detect and prevent fraud or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

Depending on your location, we process your personal data under one or more of the following legal bases:

Contractual Necessity: Processing required to fulfill our service agreement with you.

Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud, where these interests are not overridden by your rights.

Consent: Where you have provided explicit consent, such as for marketing communications.

Legal Obligation: Processing required to comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our business, including:

• Payment processors (e.g., for billing and invoicing)
• Cloud hosting and data storage providers
• Email and communication tools
• Analytics and website optimization tools

All such service providers are contractually bound to protect your information and use it only for the purposes we specify.

5.2 Amazon Platform

As part of providing our Amazon PPC services, we access and manage data within your Amazon Seller Central account. This is done strictly in accordance with your authorization and Amazon’s policies.

5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

5.4 Business Transfers

If PPC SharkForce is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change in ownership.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small text files placed on your device that help us recognize returning visitors and analyze Site usage.

6.1 Types of Cookies We Use

Essential Cookies: Required for the Site to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).

Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness.

6.2 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site. For more information, visit www.allaboutcookies.org.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Inquiry and contact data: Retained for up to 2 years from last contact
• Client service data: Retained for the duration of the service relationship and up to 5 years thereafter for legal and business record-keeping
• Website analytics data: Typically retained for up to 26 months

When your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Restricted access to personal data on a need-to-know basis
• Regular security assessments and updates
• Secure storage of credentials and sensitive account access

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal exceptions)
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us using the details provided in Section 13. We will respond to your request within 30 days.

10. Third-Party Links

Our Site may contain links to external websites, including Amazon.com and other partner platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the privacy practices or content of such third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email or a notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@ppcsharkforce.com

Website: www.ppcsharkforce.com

You may also contact us through the inquiry form available on our website.

We take all privacy concerns seriously and will respond to your inquiry as promptly as possible.